Notify

Privacy policy

How NOTIFY collects, uses, and protects your data.

Version 0.1.0-draft · Last updated: TBD

Version 0.1.0-draftEffective: TBD

_Privacy rules for the NOTIFY smart reminder and alert platform_

NOTIFY is a smart reminder and alert platform designed to help

individuals and professionals remember important dates, deadlines and

commitments. NOTIFY may deliver timely reminders through SMS, email, app

notifications and other supported channels. Examples include vehicle

insurance and technical inspection renewals, medical appointments and

medication schedules, flights and travel deadlines, passport or visa

expiry dates, project deadlines, contract renewals, bills, rent and

personal or family events.

In this Privacy Policy, "we", "us" and "our" mean "NOTIFY", with

its registered address at S-bend Mile 3 Nkwen Bamenda, Cameroon.

This Privacy Policy explains how NOTIFY collects, uses, stores, shares

and protects personal data when you use our website, mobile application,

SMS or email reminder services, customer support, payment features and

related services. It also explains your privacy rights and how to

exercise them.

Depending on the features you use, we may collect:

  • Account and identity data: name, username, language, country and

account identifiers.

  • Contact data: mobile number, email address and preferred notification

channels.

  • Reminder data: dates, times, descriptions, categories, recurrence

settings and notes you enter.

  • Vehicle-related reminder data: for example, insurance or technical

inspection expiry dates and optional vehicle identifiers.

  • Health-related reminder data: for example, appointment dates,

medication names, schedules or other information you choose to enter.

  • Travel-related reminder data: for example, flight dates, passport or

visa expiry dates and travel notes.

  • Professional and financial-deadline data: for example, contract

renewals, project deadlines, bills, rent or other due dates.

  • Payment and transaction data: transaction references, payment status

and limited billing information received from payment providers.

  • Technical and usage data: IP address, device and app information,

logs, notification status, crash information and interactions with the

service.

  • Support and communications data: information you provide when

contacting customer support or communicating with us.

The content of a reminder may itself contain personal data. For example,

a reminder may identify a doctor's appointment, medication, vehicle

document, flight, passport expiry date, rent payment or contract

deadline. We process that information to create, schedule, manage and

deliver the reminder you requested.

NOTIFY follows a data-minimization approach. Unless a feature

specifically requires it, you should not upload or enter an entire

document merely to create a reminder when an expiry date, reference or

short description is sufficient.

Some reminders may reveal sensitive information, particularly health

information or financial/payment-related information. NOTIFY will apply

enhanced safeguards to sensitive personal data and process it only where

a lawful basis and any additional legal requirements are satisfied.

A medication or medical-appointment reminder does not make NOTIFY a

healthcare provider. Health-related data is used to provide the reminder

or related feature requested by the user, unless another purpose is

clearly disclosed and lawfully authorized.

  • Directly from you when you register, create or edit reminders, select

notification preferences, make a payment or contact us.

  • Automatically from your device or use of the service, such as security

logs and delivery status.

  • From service providers, such as payment, SMS, email or authentication

providers, where necessary to operate NOTIFY.

  • From a third-party integration only when you activate or authorize

that integration and the collection is lawful.

  • Create, authenticate and manage your NOTIFY account.
  • Create, schedule, send, repeat, update and cancel reminders at your

direction.

  • Deliver notifications through your chosen channels.
  • Process subscriptions and payments and maintain transaction records.
  • Provide customer support and respond to requests.
  • Detect fraud, abuse, security incidents and technical problems.
  • Measure service reliability and improve NOTIFY's functionality and

user experience.

  • Comply with applicable laws and lawful regulatory or judicial

requests.

  • Send promotional communications only where permitted and subject to

applicable consent or opt-out rights.

We process personal data only where there is an appropriate legal basis

under applicable law. Depending on the activity, this may include your

consent, performance of a service you requested, compliance with a legal

obligation, protection of health or another basis permitted by law.

Where we rely on consent, you may withdraw it, subject to applicable

law. Withdrawal does not make earlier lawful processing unlawful.

By activating a notification channel and providing the relevant contact

details, you authorize NOTIFY to send the reminders and service

communications you request through that channel. Delivery can depend on

telecommunications networks, email providers, internet connectivity,

device settings and other third parties.

Service reminders are different from promotional communications. Where

the law requires consent for marketing, NOTIFY will seek it separately

and provide a way to opt out of promotional messages without disabling

essential account or service communications.

NOTIFY may accept payments through supported methods such as MTN Mobile

Money, Orange Money and Visa or other payment providers made available

in the service. Payment providers may collect and process information

under their own privacy terms. NOTIFY should not store full card

credentials unless necessary, lawful and protected to the standard

required for payment-card processing.

  • Service providers that help us operate NOTIFY, including hosting,

cloud, SMS, email, authentication, analytics, security,

customer-support and payment providers.

  • Professional advisers such as lawyers, auditors or insurers where

necessary and subject to appropriate duties of confidentiality.

  • Public authorities, regulators, courts or law-enforcement bodies where

disclosure is required or permitted by law.

  • A buyer, investor or successor in connection with a genuine corporate

transaction, subject to confidentiality and applicable privacy

requirements.

  • Other parties when you expressly direct or authorize us to share

information with them.

NOTIFY does not sell users' personal data. We do not permit third

parties to use personal data obtained through NOTIFY for their own

unrelated advertising merely because they provide infrastructure or

services to us.

We retain personal data only for as long as reasonably necessary for the

purpose for which it was collected, including providing active

reminders, maintaining an account, resolving disputes, preventing fraud

and meeting legal, accounting or regulatory obligations. Different

categories of data may have different retention periods.

Where a reminder is deleted or an account is closed, associated

information will be deleted or anonymized when it is no longer required,

subject to lawful retention obligations and backup cycles.

NOTIFY uses reasonable technical and organizational measures designed to

protect personal data from unauthorized access, disclosure, alteration,

loss or destruction. Measures may include access controls, encryption

where appropriate, authentication, logging, backups, secure development

practices, confidentiality obligations and incident-response procedures.

No internet, mobile or electronic storage system can be guaranteed to be

completely secure. Users should protect their passwords, devices and

verification codes and should promptly report suspected unauthorized

account access.

If NOTIFY becomes aware of a personal-data breach, we will investigate

and take appropriate containment and remediation measures. We will

notify the competent authority and affected persons where and within the

circumstances required by applicable law.

Some cloud, messaging, email, analytics or other technology providers

may process data outside Cameroon. NOTIFY will only make international

transfers in accordance with applicable Cameroonian requirements,

including obtaining required authorization and implementing appropriate

safeguards where applicable.

Subject to applicable law, you may have rights to:

  • Be informed about the processing of your personal data.
  • Access personal data held about you.
  • Correct inaccurate or incomplete data.
  • Request deletion of data where the legal conditions are met.
  • Object to or request restriction of certain processing.
  • Withdraw consent where consent is the basis for processing.
  • Request portability of eligible data where applicable.
  • Object to direct marketing.
  • Lodge a complaint with the competent personal-data protection

authority.

NOTIFY is not designed for children to independently create accounts

unless expressly offered for that purpose. Where personal data of a

person under 18 is processed and applicable law requires parental or

legal-representative authorization, NOTIFY will require that

authorization. A parent or guardian using NOTIFY to create reminders

concerning a child must have authority to provide the relevant

information.

NOTIFY's website and application may use cookies, software development

kits and similar technologies for essential functionality,

authentication, security, preferences, performance and analytics. Where

consent is legally required, users will be given appropriate choices.

NOTIFY may introduce intelligent features that help users organize,

categorize, schedule or personalize reminders. Where automated

processing is used, NOTIFY will apply applicable transparency, security

and user-rights requirements. NOTIFY will not treat automated reminder

suggestions as authoritative legal, medical, immigration, financial or

professional advice.

NOTIFY may link to or integrate with third-party services. Their privacy

practices are governed by their own policies. NOTIFY is not responsible

for the independent privacy practices of third parties, but we will use

appropriate contractual and security measures for service providers

processing personal data on our behalf where required.

We may update this Privacy Policy to reflect changes to NOTIFY,

technology, business practices or law. Where changes are material, we

will provide appropriate notice before or when the revised policy takes

effect, as required by law.

To ask a privacy question or exercise a privacy right, contact:

NOTIFY

Legal entity: NOTIFY

Address: S-bend Mile III Nkwen Bamenda-Cameroon

Email: [email protected]

Telephone: +237676063857

We may need to verify your identity before fulfilling certain privacy

requests.

NOTIFY intends to process personal data in accordance with applicable

laws of Cameroon, including Law No. 2024/017 of 23 December 2024

relating to personal data protection in Cameroon, together with other

applicable cybersecurity, electronic communications, consumer, health

and payment requirements. Where NOTIFY expands to other countries,

additional jurisdiction-specific notices or requirements may apply.

Legal contact: [email protected] · +237676063857